Basic information about data protection

Responsible for the treatment
Pharmacy Castells, Bruguera, 226 - 08370 Calella (Barcelona)

Main purposes of the treatment

  1. Manage your registration as a user on platforms.
  2. Manage the contracting of products and / or services.
  3. Sending commercial communications.
  4. Resolution of queries raised through the blog in case it exists.

Main legitimating bases

  1. Execution of the contract.
  2. Consent.
  3. Legitimate interest.
  4. Compliance with legal obligations.

Main recipients

  1. Banks and financial entities.
  2. Security forces and bodies.
  3. IPrestadores of services.

Rights
Among others, right of access, rectification, deletion, opposition and portability of the data, right to object to the treatment at any time, for reasons related to your particular situation, in case the treatment is based on legitimate interest.

Provenance

  1. Facilitated by the owner.
  2. FObtenidos on navigation behavior.


Who is responsible for the processing of personal data?

Farmacia Castells, will treat the user data, manually and / or automated, for the following specific purposes:

  1. Manage your registration as a user in online platforms owned by Farmacia Castells. However, in any case the user must verify and validate their registration in each of the platforms by entering their username and password through consent.
  2. Manage the hiring of products and / or services made through the Web, as well as the corresponding billing and shipping.
  3. Respond to queries and questions raised in the blog if they exist and in the different social networks owned by Farmacia Castells
  4. Periodically send (via email, via post and / or SMS or any other future electronic means) electronic communications with offers, promotions and news related to our online platforms, unless otherwise indicated or the user opposes or revokes their consent.
  5. Periodically send commercial and / or promotional information related to the sector of pharmaceutical products, parapharmaceuticals, beauty, personal and child care, professional services and
  6. added value for end users, as well as for professional users of the pharmaceutical market, unless otherwise indicated or the user opposes or revokes their consent.
  7. Perform anonymous statistical reports regarding access habits and activity developed by users on the Web.
  8. Prepare a commercial profile of the user and perform business actions adjusted to it, using their data derived from the management of the products purchased (browsing data, access habits, traffic), unless the user objects or revokes their consent.
  9. To comply with the legally established obligations.


For what purposes do we treat your data?

Farmacia Castells, will treat the user data, manually and / or automated, for the following specific purposes:

  1. Manage your registration as a user in online platforms owned by Farmacia Castells. However, in any case the user must verify and validate their registration in each of the platforms by entering their username and password through consent.
  2. Manage the hiring of products and / or services made through the Web, as well as the corresponding billing and shipping.
  3. Respond to queries and questions raised in the blog if they exist and in the different social networks owned by Farmacia Castells
  4. Periodically send (via email, via post and / or SMS or any other future electronic means) electronic communications with offers, promotions and news related to our online platforms, unless otherwise indicated or the user opposes or revokes their consent.
  5. Periodically send commercial and / or promotional information related to the sector of pharmaceutical products, parapharmaceuticals, beauty, personal and child care, professional services and
  6. added value for end users, as well as for professional users of the pharmaceutical market, unless otherwise indicated or the user opposes or revokes their consent.
  7. Perform anonymous statistical reports regarding access habits and activity developed by users on the Web.
  8. Prepare a commercial profile of the user and perform business actions adjusted to it, using their data derived from the management of the products purchased (browsing data, access habits, traffic), unless the user objects or revokes their consent.
  9. To comply with the legally established obligations.

What categories of data do we deal with?

Farmacia Castells addresses the following categories of data:

  1. Identifying data: name, surname, postal address, email address, zip code, telephone, population, etc.
  2. Personal characteristics data when they are an introducer in any of the forms (name, date of birth, ...)
  3. Health data (diseases, pathologies, etc.).
  4. Traffic data and location.
  5. Metadata of electronic communications.
  6. Data of commercial information.
  7. Economic, or financial data.

The data that appear on the forms provided by Farmacia Castells through its online platforms marked with an asterisk (*), will be necessary to comply with the established contractual or legal purpose.

Therefore, if the user does not provide them, it will not be possible to register them on the web or attend to their request.

In the event that the interested party provides data of third parties, he / she declares to have the consent of the same and undertakes to transfer the information contained in this clause, exempting Farmacia Castells from any responsibility in this regard. However, Farmacia Castells may carry out the verifications to verify this fact, adopting the appropriate due diligence measures, in accordance with the data protection regulations.


With what legitimate bases do we treat your personal data?

The legitimacy for the treatment of user data by Farmacia Castells to carry out the registration and registration of the user in the different websites is in the consent of the interested party, requested in each case.

On the other hand, the management of the contracting of products or services through the Web, billing and corresponding shipments, is legitimized by the execution of the contract itself.

The treatment of the data provided through the form "information on medicines or consultations to the pharmacist", is legitimized by the resolution of the query posed by the user.

The processing of data in order to send electronic bulletins with offers, promotions and news related to our online platforms, commercial and / or promotional information, the preparation of anonymous statistical reports regarding access habits and the activity developed by users on the web and the elaboration of commercial profiles using data derived from the management of the products and services contracted with Farmacia Castells, are based on the legitimate interest of the company to carry out said treatments in accordance with current regulations.

The consents obtained for the aforementioned purposes are independent, so the user may revoke one or several of them without affecting the others.

Likewise, the user's information may be used to comply with the different legal obligations of Farmacia Castells.


Who are the recipients of the data?

Your personal data may be communicated by Farmacia Castells to:

  1. Transport companies or related services for the sole purpose of the latter being able to issue the corresponding invoice, manage the collection of the order or, where appropriate, the delivery of the order to the address indicated by the user.
  2. The State Security Forces and Bodies by virtue of what is established in the Law.
  3. The Banks and financial entities for the collection of the services offered.
  4. Service providers to manage the data treatment described in the privacy policy, in accordance with current regulations on data protection. These providers will not treat your data for their own purposes that have not been previously reported by Farmacia Castells.

How long will we keep your personal information?

Your data will be kept for the time necessary for the realization of the purposes for which they were collected, unless the user requests his withdrawal to Farmacia Castells, opposing or revoking his consent. All of this without prejudice to the fact that this term may be extended when you so expressly authorize it or if there are special treatments derived from the contractual relationship that remain in effect after said term.


What rights do you have in case of processing your data?

As the owner of the data, you can send a letter to Farmacia Castells, Bruguera, 226 - 08370 Calella (Barcelona) or by email to the address This e-mail address is being protected from spambots. You need JavaScript enabled to view it., attaching a photocopy of a document proving your identity, to exercise, at any time and free of charge, the following rights:

  1. Revoke the consents granted. From the My Account option, for users who did not make an express purchase, you can revoke the consent to send advertising.
  2. Obtain confirmation as to whether Farma Garcia Esteve SL is processing personal data concerning you or not.
  3. Access your personal data.
  4. Rectify inaccurate or incomplete data.
  5. Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes that were collected.
  6. Obtain from Farmacia Castells the limitation of the data processing when any of the conditions stipulated in the data protection regulations is met.
  7. In certain circumstances and for reasons related to their particular situation to the processing of their data, the interested parties may object to the processing of their data. Farmacias Castells will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  8. Obtain human intervention, to express their point of view and to challenge the automated decisions made by Farmacia Castells, where appropriate.
  9. Request the portability of your data.
  10. Claim before the Spanish Agency for Data Protection (www.agpd.es) when the interested party considers that Farmacia Castells has violated the rights that are recognized by the applicable regulations on data protection. Without prejudice to this, the interested party may contact Farmacia Castells; Phone: 937 691 170 email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it..

Notwithstanding the foregoing, the interested party may contact the data protection delegate of Farmacia Castells by writing to Farmacia Castells, Bruguera, 226, 08370 Calella, Barcelona or via email to the addressThis e-mail address is being protected from spambots. You need JavaScript enabled to view it., enclosing in all cases a document accrediting your identity and specifying the right or rights you wish to exercise, in the terms established in the current regulations.


What is the origin of the data when it has not been provided by the owner?

Along with the information that you provide us directly (for example, through forms, etc.), we will obtain information about your browsing habits in case you consent.

In the event that the data provided refers to other natural persons other than the owner of the data, the latter will state that they have informed and obtained the prior consent of the former for the processing of their data in accordance with the purposes set forth in these clauses. In the specific case of minors, if the interested party is not the legal representative of the minor, he / she agrees to obtain the express consent of the minor.


What security measures do we implement to take care of your data?

Farmacia Castells will treat the data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the implementing regulations, adopting the necessary technical and organizational measures to ensure the safety. of your data and avoid their alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.


Changes to the privacy policy

Farmacia Castells reserves the right to modify this Privacy Policy in order to adapt it to legislative developments that may be appropriate. In these cases, it will announce on the Website the changes introduced with reasonable anticipation of its implementation.